Recover more, lose less, strengthen your bottom line.

Don’t let missing inventory or overcharges chip away at your growth. Pattern’s recovery service identifies losses, secures compensation, and turns oversights into new opportunities for profit.

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How it works.

01

Send us your claim form.

Send us a reimbursement claim form. We'll explain why Amazon owes you money.

02

We'll process it for you.

Your dedicated case manager will take care of the entire reimbursement process.

03

No recovery, no fee.

We only charge a commission fee after you have been reimbursed.

Want to sell more products in more places? Here’s how we can help.

3P

Recover revenue lost to missing inbound goods, lost or damaged inventory, FBA fee overcharges, and customer returns.

1P

Recover revenue lost to PPV pricing shortages, PQV quantity shortages, accruals, and chargebacks.

Recovery done right. The Pattern difference.

Dedicated specialists handle every claim, across every major FBA marketplace, from submission to payout, right in your account.

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Experienced team

Dedicated Recovery Specialists manage every step.

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Global coverage

Handles all major FBA Amazon marketplaces (Americas, Europe, AU, IN, JP, AE).

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Full management

From claim submission to payment, all handled in your account, not ours.

3P Recovery FAQs

  • Inventory reimbursements: missing inbound shipments, lost/damaged FBA inventory
  • FBA fee overcharges
  • Returns-related errors: wrong/late returns, unreturned replacements, over-refunds, items lost/damaged in transit to or from the customer, or items Amazon claims to have returned to inventory but did not

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  • Typically 0.25–1% of annual revenue, depending on catalog size and operations.
  • Missing inbound shipments: up to 18 months
  • Lost/damaged FBA: up to 9 months
  • Returns-related claims follow Amazon’s current policies

After Amazon approves a case, refunds usually post in 3–5 business days. Disbursements can take up to 5 business days to appear in your bank account.

  • Check Seller Central: Payments > Statement View and Other Transactions for FBA Inventory Reimbursements.
  • In the Pattern dashboard you can see case status, approvals, and payouts. A demo is available at recovery.pattern.com/reim/demo.

1P Recovery FAQs

  • Inventory and Pricing Shortages (PPV: purchase price variance; PQV: purchase quantity variance)
  • Accruals
  • 1P Chargebacks (44+ types) plus chargeback education to prevent future fees

Inventory/Pricing Shortages typically average 1–5% of five years of historical revenue. Actual results vary by brand.

  • Inventory/Pricing Shortages and Accruals: up to 2 years historically
  • Chargebacks: generally 30 days from the charge date to dispute
  • Week 1: Free audit and data review (up to 5 years)
  • We file initial disputes, manage escalations, and negotiate settlements
  • Smaller chargeback reimbursements: typically 60–90 days after submission and approval
  • Historical shortage settlements: typically 9–12 months; first settlement often around month 3, larger lump-sum negotiations at months 6–12