Natura scales TikTok ROAS by 37% with cross-channel product insights

The Natura brand

Natura is a globally recognized beauty and cosmetics company built on a deep commitment to sustainability, high-quality formulations, and a genuine connection with its consumers. Operating across Latin America and beyond, Natura has positioned itself as an innovator not just in ethical beauty, but in data-driven e-commerce performance, constantly testing new digital channels to stay ahead of the market.

+37%

ROAS

+58%

Transactions

+40%

Revenue

Pattern x
Natura
Challenge Catalog ads weren't capturing the full opportunity

01

TikTok was already one of Natura's most engaging, high-growth channels, but without cross-channel business intelligence layered in, that performance had a ceiling.

02

Standard catalog-driven advertising limited how well the algorithm could optimize without a more comprehensive data set to work from.

03

Ad spend wasn't yet balanced between driving social engagement and protecting long-term business profitability.

Approach Applying Product Performance Management to Smart+
Revenue
=
Traffic
×
Conversion
×
Price
×
Availability™
Apply Product Performance Management to Smart+
Partner with ROI Hunter to bring PPM to TikTok's Smart+ campaigns.
Unify data architecture
Connect the product catalog to cross-channel performance data, creating a single source of truth for SKU-level performance.
Steer the algorithm with a refined product set
Focus is spent automatically on qualified items, tuning the machine for better efficiency.

By integrating cross-channel signals into our TikTok catalog, we didn't just improve performance; we moved to a more predictive, business-centric model. The integration allowed us to maintain our high engagement levels while significantly boosting our bottom-line impact.

Thais Barreto

Communications and Performance Media Manager, Natura

+37%

ROAS

+58%

Transactions

+40%

Revenue

-36%

CPA

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